Skills
| HTML/CSS | 7 years |
| QA | 7 years |
Education
Bachelor of Science in Information Technology Bicol University 2009 - 2013
Languages
| Filipino | Native speaker |
| English | Native speaker |
Work experience
SOFTWARE COMPANY
Position: Senior Software Quality Assurance Analyst Start - end date: JUNE 2019 – present
Highlights:
- Lead operation of the project and handling the team when there is no available PM
- Review user requirements, functional and design specifications to ensure full understanding of individual deliverables.
- Submits clarifications/issues/questions/suggestions on the given requirements.
- Creates test plans, test cases, flowchart and UML. based on the requirements specification documents.
- Web/Mobile/Application tester – submits issues found in developed applications/systems using the ticketing system/bug tracking tool.
- Performed mobile application testing using android and iOS device.
- Execute website test across multiple browsers (IE, Firefox, Safari and Chrome etc.) and mobile devices (Android, iOS).
- Executed various testing methods such as black/white box, functional, regression and user acceptance testing to validate requirements are met.
- Isolate, replicate, and report defects and verify defect fixes.
- Create and submit test and bug reports to the Project manager
- Collaborates with Project Managers, Development Team and QA team
- Participates in QA meetings, scrum meetings and project improvement activities and.
- Lead meetings with the team for project deliverables and functions.
- Assist/support lead QA on project testing and reporting.
- Achieve a service-focused culture with emphasis on delivering on-time, high-quality solutions to internal and external customers.
- Creates user manuals
- Other responsibilities: Serves as a trainer/mentor for new hires and interns
SOFTWARE COMPANY
Position: Software Quality Assurance Analyst Start - end date: June 2016 - June 2019
Highlights:
- Review functional and design specifications to ensure full understanding of individual deliverables.
- Analyze user requirements and procedures and identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
- Ensure that validated deliverables meet functional and design specifications and requirements.
- Isolate, replicate, and report defects and verify defect fixes.
- Executed various testing methods such as black box, functional, regression and user acceptance testing to validate requirements are met.
- Participated in standup meetings and other required QA meetings such as test planning, retrospective, QA status and update meetings
- Performed mobile application testing using android and ios device.
- Execute website test across multiple browsers (IE, Firefox, Safari and Chrome etc.) and mobile devices (Android, iOS).
- Creates test plans, test cases, flowchart and UML based on the requirements specification documents.
- Participates in scrum meetings and project improvement activities.
- Create test scripts for automated UI testing using Intellij and silk webdriver.
- Lead meetings with the team for project deliverables and functions.
- Lead QA for projects and support to other projects
- Other responsibilities: Serves as a trainer/mentor for new hires and interns.
SOFTWARE COMPANY
Position: IT NOC (NETWORK OPERATION CENTER) Start - end date: February 2014 - March 2014
Highlights:
- Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
- Informing the network, systems and servers’ owner upon detection that it is down or offline.
- Monitor Greymouse Helpdesk
- Dealing incident ticket creation, assignment, updating and closure.
- Work on Auto task and escalate issues as per client procedure.
- Server Backup Checks
- Initial troubleshooting for escalated issues.
- Monitoring different accounts at the same time and taking appropriate actions.
- Creation, updating, disabling user accounts using active directory
- Perform server maintenance with the go signal of IT Engineer.
- Other responsibilities: Serves as a trainer/mentor for new hires and interns.